FAQs

Ordering and Shipping:

How long does your shipping usually take?Our standard shipping takes 2-5 business days depending on the service available.  Our website will automatically give you the cheapest shipping available.

What are your shipping rates? 

Shipping in Canada: $15
Shipping throughout the United States: $30

Free Shipping: orders over $150

For Wholesale Orders, please inquire here: www.wiseonesuperfoods.com/wholesale/

Do you ship to… (Ecuador, Australia, Japan, China, etc)?
We strive to ship world wide, unfortunately, the customs standards for some countries refuse shipments from WiseOneSuperfoods.com. Please inquire at sales@wiseonesuperfoods.com, we are at your service.

What is your return policy, and where should I return the products?
You can return items purchased from WiseOneSuperfoods.com within 30 days of purchase.

Can I return a product if I’ve opened it?
Yes, but only one opened package of any product is eligible for return.

Do you have any distributors outside of Canada to save on shipping? 
We do not have any official distributors outside of Canada. We will be sure to make announcements in our WISE ONE NEWS section.

Wise One™ Products

What is the best method for storing my Wise One™ products?
A cool and dry place is best for everything.

Are your products Gluten Free?
Yes. We will not sell a product that contains gluten on wiseonesuperfoods.com

Are your products Organic? 
Yes, our products our 100% organic where possible. If not organic, our products are wild harvested under strict sustainability practices.

Are your products Fair-Trade? 
Our products are Beyond Fair Trade, meaning we support our farmers and their families with honest and fair salaries, and we support only those farms that practice mineral rich, sustainable, and organic farming practices.

Are your products Vegan? 
Yes, all of the products listed on Wise One Superfoods.com are 100% Vegan. 

2 thoughts on “FAQs

  1. Dear Wise,

    I am seeking the full ingredient list for your shilajit chocolate.

    Thanks,
    Ann

    1. Hey Ann! Here’s the complete ingredient list for our Magnetic Warrior:

      Ingredients (*Certified Organic): Raw Arriba Nacional Cacao Paste*, Raw Arriba Nacional Cacao Butter*, Raw Unrefined Cane Juice Crystals*, Schizandra*, PÜRBLACK SHILAJIT RESIN (Wild Harvested), Raw Vanilla Bean*, Star Anise*, Black Lava Salt.

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